Shipping policy
You will receive emails to confirm your order and when it is out for delivery
If you didn't receive your emails we can help you with that, but be sure to check your spam folder too.
Please Note:
Retail Customers - All of our coffee is roasted to order Monday through Friday and we are currently working on a 1-4 business day lead time. Once the package has been dropped off at shipping carrier, we are unfortunately not in control of shipping time.
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Shipping within Canada:
For orders shipping to BC, AB, MB, SK, NL, NT, NU & YT - flat rate of $22.00 (+tax)
For orders under $98 - flat rate of $14.95 (+tax)
For orders over $99 - flat rate of $9.95 (+tax)
FREE delivery/ pick up for local customers of the South Shore of Nova Scotia.
Rural Customers Within the Maritimes, Ontario & Quebec:
For rural customers, orders over $99 receive a $22 + HST flat rate shipping. Carriers such as UPS and Purolator rates are much higher to deliver to rural zones anywhere between $30 - 35, we cover the remainder of the shipping cost at this spending interval.
How it works:
Over $99
You will be immediately charged a $9.95 + HST fee for shipping upon checkout at this $99 + spending interval and the remainder of the charge $12.05 + HST will be sent to you upon preparing your order and will be required to be paid before your order is released.
Under $98
If spending less than $98 the upfront $14.95 + HST will be applied at check out and the remainder of the full shipping cost will be sent to you upon preparing your order.
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Shipping to US:
AS OF AUGUST 25th 2025, CURRENTLY SUSPENDED DUE TO DE MINIMUS CLAUS
Like many other businesses, big and small, we are pausing all our shipments to our USA customers.
The United States has suspended its duty-free "de minimis" threshold of US$800 for all countries, including Canada. Starting August 29, 2025, all shipments entering the U.S. must have duties prepaid before crossing the border - regardless of their value.
This change, mandated under U.S. Executive Order 14324, applies to all business shipments from Canada, whether sent through the postal system, a Canadian courier, freight provider, or any commercial channel.
Goods valued at US$800 or less that are shipped to the United States through the postal network will be subject to an ad valorem duty. This duty will be equal to the effective tariff rate applicable to the product's country of origin under the International Emergency Economic Powers Act (IEEPA). For Canada, the current IEEPA rate is 35% for most goods.
For us, this would mean for our USA customers, that we would need to charge 25% per bag of coffee on your order, plus duties and shipping would fall onto the customer. We don't believe it is fair that our customers should be punished for trying to support a small Canadian business, which forces our hand to simply pause all shipments to the USA for the time being.
We would like to thank all of our lovely USA customers for their support, business and kindness toward us as a small business. We deeply apologize for this decision, and look forward to sending you fresh coffee (hopefully) very soon!
-The Sunday Silence Coffee Crew